Privacy policy

Last Updated: July 23, 2014


ViiDou (hereinafter ViiDou, we, us and our) operates a platform and a community marketplace that allows people to seek, propose, discover and complete hundreds of thousands of listings worldwide, through its website or its mobile applications (hereinafter the Platform). ViiDou refers ViiDou, Inc. if you reside in the United States and ViiDou, Ltd. if you reside in another country.

This Data Protection for Personal Charter is to inform you of the way we treat your Personal Information. If you do not accept all of this Data Protection Statement Personal Nature, we can not provide you the Platform. You will not have to access the platform and you will need to disable your ViiDou account. For more information on how to deactivate your account ViiDou, see page.


When the definition of a term does not appear in this Charter for the Protection of the personal data (such as the terms 'Advertisement', 'Member', 'Content', etc.), this term will take the definition which is given in our general terms of Service (available at

  • Aggregated information : means information relating to all our users or specific groups or categories of users that we combine but do not include Personal Data users.
  • Processing Manager : ViiDou refers, namely the company responsible for the use and processing of Personal Data.
  • Personal data : means information relating to an individual who is or can be identified either from this information, or from the combination of this information with other information that are or may be in possession of Processing Manager .


1. Data you provide

We receive, store and process the information you provide to us when you access our Platform or using, for example, when:

  • you complete any form on the platform, for example when you register or when you update the information in your user account;
  • you use the Platform or access, for example to search or display ads, make appointment requests, provide feedback and communicate with other users;
  • you link your ViiDou account to an account on another site (eg Facebook); in this case, we will get the Personal Data you will be disclosed to a third site, to the extent permitted by the settings you defined on the third party site, and you will have authorized; and
  • contacting ViiDou.

2. Mobile data

When you use some features of the Platform, including our mobile applications, we can receive, store and treat different kinds of information about your location, including general information (eg IP address, zip code) and more detailed information (eg GPS functionality on mobile devices used to access the platform or specific features of the platform). If you access the platform via a mobile device and you do not want your machine to provide us with location information, you can deactivate the GPS or other location-based functionality of your device, provided that this is possible your device. Refer to the manufacturer's instructions for your device for more information.

3. Data Connection

We may also receive, store and process Log Data that is to say information that are automatically recorded by our servers when you access the Platform or use, whether or not registered with ViiDou, ViiDou or connected to your account, such as your IP address, the date and time you access the platform or use the hardware and software you use, the pages and referring URLs and output, the number of clicks, pages viewed and the order of these pages as well as the time spent on certain pages.

4. Cookies and other tracking technologies

ViiDou uses cookies and other similar technologies on the Platform. We also enable our business partners to use their cookies and other tracking technologies on the Platform. Therefore, when you access the Platform or use, or put you provide to us as well as that of our trading partners certain information.

Even if you have the option to disable cookies from your browser settings, we do not change our practices in response to a signal (Do not follow) in the HTTP header of your browser or mobile application. We follow your activities if you click on advertisements for ViiDou services on third party platforms such as search engines and social networks, and can use analytics to track what you do in response to these advertisements.

Directly or through individuals or third-party companies that pledge to provide us with services, we can continue to monitor your behavior on our own platform for the following purposes: customer service, analytics, research, product development, fraud prevention, risk, compliance assessment, investigation and to allow you to use the platform and access and pay your activities on the platform. We can also, either directly or through persons or entities third we are committed to us provide services, track your behaviour on our own platform to market and promote our services to you on the platform and third-party Internet sites. Third parties who use cookies and other tracking technologies to disseminate advertisements targeted on our platform and/or the third party websites may offer you a way to prevent these targeted ads denying them (opt-out) on the websites of sector groups. You can also control the advertising cookies provided by publishers, for example the Manager of Preferences Google advertising (- Please note that even if you decline (opt-out) to receive targeted advertisements, you will continue to receive advertising on the platform. This advertisement will be simply not personalized based on your interests.

Third parties can not collect information about the online activities of users on the Platform except as described in this charter and in our Cookie Policy.

5. Social Plugins of different third party

Our platform can use social plugins provided and operated by third parties, such as the Like button from Facebook.

Therefore, you can send the third company the information you are viewing a certain section of our platform. If you're not logged into your account with the third party, that third party will not know your identity. If you are logged into your account with the third party, that third party may link the information about your visit to our Platform to your account with him. Similarly, your interactions with the social plugin may be recorded by the third party.

Please refer to the protection of third party personal data Charter for more information about its practices in data, such as the data it collects about you and how it uses them.


We use and process your data for the following general purposes:

  • to allow you to access the platform and use it;
  • to operate, protect, improve and optimize the platform, the activity of ViiDou and our users ' experience, for example to perform analytics and research and for advertising and marketing.
  • to assist in the creation and maintenance of a secure environment on the platform, for example the detection and prevention of fraud, conducting surveys and risk assessments, verification of the address of your listings, verification of all IDs you provide, the completion of checks against databases such as those of the public authorities;
  • to send you messages service and support and administrative messages, reminders, technical notifications, updates, security alerts and information that you request.
  • with your permission, to send you marketing messages and promotional and other information that may be of interest to you, including information sent to on behalf of our business partners which we believe may be of interest to you. You will have the option to unsubscribe or reject (opt-out) receiving such communications in your settings (in the 'Account' section) when you log into your account ViiDou;
  • to meet our legal obligations, resolve any disputes we may have with our users and enforce our contracts with third parties.


We can review, browse and analyze your communications exchanged with other users via the platform for purposes of prevention of fraud, risk, compliance assessment, investigation, product development, research and support client. We can also browse, review, or scan messages for purposes of research and product development in order to make the research and more effective user communications and correct product offerings

We shall not review, does not cover and will not analyse your communications to send you any marketing messages from third parties. We will not sell these comments or analyses of communications to third parties. In addition, we will use automated systems to perform these reviews or analyses as soon as reasonably practicable. However, we periodically need to manually review some communications. Using the platform, you agree that ViiDou, in its sole discretion, may review, browse, analyze and retain your communications, by manual or automated means.


Your Personal Information may be disclosed as follows:

  • Some parts of your public profile page containing certain Personal Data may be displayed in other sections of the Platform from other users for marketing purposes.
  • Public Listing your page will always contain a minimum of information, such as your location and photo of your public profile. Parts of your public listing page can be displayed in other sections of the Platform from other users for marketing purposes.
  • The Platform enables your profile page and public listing to be included in search engines and possibly your profile page and public listing will be indexed by the search engines and will be published as search results. This option is enabled by default and you can refuse this feature by changing your settings on the Platform. If you change your settings or information from your profile or public listing pages, search engines will thirds do not update their databases even faster, do not update at all. We do not control the practices of third party search engines, which can use the cache containing outdated information, including information indexed by the search engine before changing your settings or your profile pages of information or public listing.
  • You can link your ViiDou account to an account on a third party social networking site. We use 'Friends' to refers to the contacts of a person on such third party sites. When you create this link:
  • some of the information that you provide to us from the links between your accounts may be published on the profile of your ViiDou account.
  • your activities on the platform may be broadcast to your friends on the platform and/or website;
  • ViiDou other users will be able to see all mutual friends that you may have with them or you are a friend of their friend, if applicable;
  • ViiDou other users will be able to see the schools, cities or other groups that you have in common with them as they are listed on your social networking sites linked; and
  • the information that you disclose to us by linking your accounts may be stored, processed and transmitted for the purposes of prevention of fraud and risk assessment.

Advertising and display information that you provide to ViiDou through these links depend on the settings and permissions that you define on the Platform and the third party site.

On the other hand :

  • We can distribute parts of the platform (including your Listing) to disseminate on sites operated by business partners ViiDou, through technologies such as HTML widgets. If and when your Listings are posted on the site of a partner, the information in your public profile page will also be displayed.
  • We can allow its affiliates, including its subsidiaries, and their employees, use and treat your Personal Data in the same manner and to the same extent as permitted under this Data Protection Charter Character Staff. These affiliates respect the same obligations as those that we have to protect your Personal Data in accordance with this Charter of Personal Data Protection.
  • We can also move by companies and third parties, which may be outside the EU, for us provide services, including support services to verify your identification or verification with the databases, such as those of the public authorities (when permitted by law). We may disclose your personal data to these third parties, or give them access to such personal data for the sole purpose to enable them to provide these services. We will ensure that these third parties are subject to contractual obligations to protect such personal data and that they do not use them for other purposes.

We also publish, disclose and use Aggregated Information and non-personal information to industry analysis purposes, demographic profiling for marketing and advertising purposes and other commercial purposes.


If ViiDou undertakes or is involved in a merger, acquisition, restructuring, sale of assets or bankruptcy or insolvency, it may sell, transfer or share some or all of its assets, including your Personal Data. In this case, we will inform you before your Personal Data is transferred and are governed by a different charter for the protection of personal data.


You can review, update, correct or delete personal data contained in your ViiDou account by logging into your account. If you want to completely remove your ViiDou account, you can do so by logging into your account. Please also note that all comments, posts to forums and similar content you have written will remain publicly available on the platform, associated with your first name, even after deleting your account ViiDou.


We have implemented administrative, technical and physical security measures to protect your personal data against access, destruction, or (e) unauthorized alteration of your information. However, no method of transmission over the Internet and no mode of electronic information storage is 100% secure. As a result, we cannot guarantee the absolute security of your transmissions or personal data we keep.


The platform will contain links to other web sites that are not owned or controlled by ViiDou. ViiDou has no control on the websites of third parties. These other websites may place their own cookies, web beacons or other files on your device or collect from you and ask you personal data. They will have their own rules regarding the collection, use and disclosure of personal data. We invite you to read the provisions of the charters of use and data protection personal character of other web sites you visit.

Some topics in the platform use mapping services Google Maps / Google Earth, including the Google Maps API. Your use of Google Maps / Google Earth is governed by the terms of use of Google (available on and the Charter for the protection of the personal data of Google (available on policy, such as modified periodically by Google.


Service SEO of clients and requesting references

The platform provides a SEO of clients service that allows you to invite your customers and contacts to use the platform. The platform also allows you to ask your customers and contacts to write a comment about you that will be published in your ViiDou profile.

We can integrate the platform with websites such as Facebook, so that you can send invitation messages or requests for references through the third party site. These messages will be sent by the third-party site and ViiDou will not collect and will not retain the coordinates used for sending.

You can also send e-mail invitation or request via the platform itself. In this case, we will ask you the e-mail addresses to which to send these messages. You can type the e-mail addresses manually or ask ViiDou to import the contacts into the address book of your e-mail account (s). In both cases, we will use the information we are provided for the sole purpose to send to your clients and contacts a single email inviting them to visit the platform or write a comment on you. With regard to referrals of clients, we will also retain the email addresses of your guests to verify if your client joined ViiDou in response to your search engine rankings.

If you ask us to import your contacts, we will collect, but keep the user name and the password of the e-mail account from which you want to import your contacts. We will use this information for the sole purpose to import your contacts.


We may need to change the way we collect and use personal data at any time, without notice and at our sole discretion.

We can change the present Charter of Protection of personal data at any time. If we make substantial changes to the Data Protection Charter personal, we will notify you by publishing the Charter modified on the platform or by sending you an e-mail. We will also update the 'last updated Date' at the top of the Charter's Protection of personal data. If we would like to inform you of changes by e-mail, the date at which we will send such mail shall be deemed to be the date of receipt of this email.

It is important that you take knowledge of the amended Charter. If you do not accept the Charter for the Protection of personal data as amended, we cannot continue to provide you with the platform and your only option will no longer access the platform and deactivate your account ViiDou. For more information on how to disable your ViiDou account, click


If you reside in the European Union, you may request in writing a copy of the Personal Data we hold about you. We will give you the copy as soon as possible and in any event within 40 days of your written request. Fees may apply to access your personal data (within the limit of € 6.35 in Ireland and £ 10 in the UK). We may also ask you for proof of identification to verify your access request. All inquiries should be addressed to our Head of Compliance and Protection of Personal Data, ViiDou address.

We will do our utmost to ensure that your data is complete. If your Personal Data held by us is incorrect, please let us know and we will make the necessary changes, will block or erase the information in question and inform you within 40 days of your request that the required action has been completed.

You may also request deletion of your personal data if you think we do not respect any other way applicable laws regarding the protection of personal data. All inquiries should be addressed to our Head of Compliance and Protection of Personal Data, ViiDou address. These requests will be subject to any charges.