[VII2] jq-list-products Terms of sales

Terms of sales of services Viidou.co.uk

PLEASE READ CAREFULLY THE TERMS OF SALES OF SERVICES VIIDOU.CO.UK TO KNOW YOUR RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS, EXCLUSIONS, AND OBLIGATIONS RELATING TO THE COMPLIANCE WITH THE LAWS AND REGULATIONS IN FORCE.

Last Updated: April 12, 2019

key Terms

  • « Ad » : means all elements and data (photos, drawings, visual, textual, video and sound), deposited by an Advertiser under its exclusive editorial responsibility, for the purpose of selling or renting real estate on the Website.
  • « Active Ad » : means an Ad currently available and visible to all Users on the Website.
  • « Advertiser » : means any physical person, major, professional or individual, holder of a Personal Account and having submitted an Ad, from this one, on the Website. All Advertiser must be connected to his Personal Account to deposit and manage his Ads.
  • « Viidou Ltd » : means the company that publishes and operates the Website, registered in England and Wales (Companies House) under number 09607139 whose head office is located at the address Carlyle House, Lower Ground Floor, 235 - 237 Vauxhall Bridge Road, London, England, SW1V 1AU.
  • « Website » : means the Website operated by Viidou Ltd available from the URL www.viidou.co.uk and allowing Users and Advertisers to access the Viidou Services via the Internet.
  • « Personal Account » : means the free space that any Advertiser must create and to which he must connect from the Website, in order to broadcast, manage, view his ads, and subscribe to one or more paying options.
  • « Customer service » : means the service of Viidou Ltd from which the Advertiser can obtain any additional information. This service can be contacted by e-mail at support@viidou.co.uk.
  • « Users » : means any visitor having access to the Viidou Service via the Website.
  • « Viidou Partner Program » : means the option pack offered by Viidou Ltd to Advertisers to be able to submit more than one Active Ad on the Website.

The contract

These Terms of Sales establish the contractual conditions applicable to any subscription to the Viidou Partner Program, or any order of paying options from the Website, by an Advertiser connected to his Personal Account.

Acceptance

Any subscription to the Viidou Partner Program or paying options by an Advertiser implies full and complete acceptance of the current terms of sales.

Terms of subscription to the Viidou Partner Program

General rules

The aim of the Viidou Partner Program is to allow the publication and dissemination of Unlimited Monthly Advertisements to any Advertiser wishing to benefit from more than one Active Ad on the Website.

The Viidou Partner Program takes the form of a monthly subscription for an indefinite duration, with automatic renewal. Consequently, the registration of a payment method on the Website is mandatory in order to subscribe to the Viidou Partner Program.

Subscription to the Viidou Partner Program is exclusively accessible to Advertisers connected to their Personal Account from the Website.

Where and when to subscribe

The Viidou Partner Program can be subscribed, by any Advertiser connected to his Personal Account, from the Website:

  • from the subscription form accessible via the "Features" page,
  • from the "My Subscriptions" page in the Advertiser's Personal Account,
  • at the time of publication of an Ad, if the Advertiser already has an Active Ad at the time of publication.

Duration and effect of the Viidou Partner Program

Viidou Ltd will automatically renew the Advertiser's membership and bill the service via its primary payment method on each monthly anniversary date of the subscription, as long as the Advertiser has accepted it during the subscription process.

The Advertiser may cancel his subscription to the Viidou Partner Program at any time, in the manner described in the section "Termination of the Viidou Partner Program Subscription" of these Terms.

Subscription mode to the paying options

General rules

The subscription of one or several paying options is exclusively accessible to the Advertisers connected to their Personal Account from the Website.

A paying option is only subscribed for one Ad. As a result, it is not possible to transfer the benefit of a paying option from one Ad to another.

It is possible to subscribe several paying options for the same Ad and this simultaneously or not.

Ads are classified on the Viidou Service in chronological order upon arrival on the search page, depending on the date and time of their posting. The User can then change the sort order of the ads as he wishes. Accordingly, any Advertiser acknowledges and agrees that the presence at the top of the list of his Ad is only provisional.

Where and when to subscribe

The paying options may be subscribed, by any Advertiser connected to his Personal Account, from the Website:

  • from the deposit form when depositing or modifying the Ad,
  • at any time during the broadcast of an Ad, either from the "My Ads" tab of the Advertiser's Personal Account.

Duration and effect of the paying options

The duration of the paying options depends on the nature of the option:

  • Top of the list for 30 days: this option is valid for 30 calendar days from the validation of the Ad by Viidou Ltd.
  • Top of the list for 7 days: this option is valid for 7 calendar days from the validation of the Ad by Viidou Ltd.
  • Top of the list for 1 day: this option is valid for 1 calendar day from the validation of the Ad by Viidou Ltd.
  • Homepage for 30 days: this option is valid for 30 calendar days from the validation of the Ad by Viidou Ltd.
  • Homepage for 7 days: this option is valid for 7 calendar days from the validation of the Ad by Viidou Ltd.
  • Add an urgent logo on the ad: this option is valid for the duration of the broadcast of the Ad excluding the extension.
  • Additional photos pack: this option is valid for the duration of the Ad.
  • Broadcast the Ad on social networks: Unless explicitly requested by the Advertiser, Viidou Ltd does not delete posts from its social networks once the Ad has been published. The actual life of the content on social networks depends entirely on the media. We estimate that an Ad posted on Twitter will have a maximum of visibility for about eighteen (18) minutes, before being drowned in the publication stream, as opposed to five (5) hours for Facebook, and twenty-one (21) hours on Instagram.

Upon the early withdrawal of the Ad (either because of the Advertiser, or because of Viidou Ltd, particularly in the case of abusive content) or at the end of its broadcasting period, the paying option ceases to produce its effects. The extension of an Ad does not extend the term of the paying option.

The modification of a Personal Account does not extend the duration of the paying options subscribed.
The deletion of a Personal Account leads to the deletion of any Ad attached to this account (same email address) and, consequently, any paying option subscribed for these Ad and gives no right to refund or compensation, which the Advertiser acknowledges and accepts.

Description of the advantages of the Viidou Partner Program

The Viidou Partner Program allows Advertisers to publish Ads in an unlimited way on the Website without the limitation of one Active Ad at a time.

The Viidou Partner Program also offers free access to the following paying options:

  • Urgent Logo
  • Additional photos pack

By subscribing to the Viidou Partner Program, the Advertiser benefits from these two options free of charge for any Ad published on the Website during the subscription period.

Any Ad published during the duration of the subscription to the Viidou Partner Program is automatically granted free option "Homepage" for one day, on the first calendar day of its publication.

Description of paying options

Top of the list

The Ad will be placed at the top of the list of search results on the Website when it matches the search criteria of Users.

Three durations are proposed for this option:

  • 30 days: The Ad is returned to the top of the search results list for thirty (30) days immediately upon verification on the Website. This option therefore ends thirty (30) calendar days after validation, at the exact time of its validation.
  • 7 days: The Ad is returned to the top of the search results list for seven (7) days immediately upon verification on the Website. This option therefore ends seven (7) calendar days after validation, at the exact time of its validation.
  • 1 day: The Ad is returned to the top of the search results list within the next twenty-four (24) hours, immediately following the verification of the Ad on the Website. This option therefore ends twenty-four (24) hours after validation, at the exact time it was validated.

Once the time has elapsed, the Ad can be changed to order an additional duration.

Homepage

A representation of the Ad will appear on the homepage (https://www.viidou.co.uk or https://www.viidou.co.uk/index) from the Website, below the search options, at the top of the page.

The main picture of the Ad will be displayed in addition to the price and location.

Ads of property for sale are displayed by default on the homepage. Rental property ads are displayed when the user changes the search type by choosing location. They then replace the ads for sale.

By default, four (4) Ads appear in this area of ​​the homepage, taken randomly from the current eligible ads inventory for which this option was selected. Ads change every five (5) seconds randomly so that the Ad has the best chance of capturing the attention of Users.

Ads with the "Homepage" option appearing randomly, an Ad will not be visible permanently on the homepage of the Website.

Three durations are proposed for this option:

  • 30 days : the Ad will be present on the homepage of the Website for thirty (30) days from the date of validation. This option therefore ends thirty (30) calendar days after validation, at the exact time of its validation..
  • 7 days : The Ad will be on the home page of the Website for one (1) week from the date of validation. This option therefore ends 7 calendar days after validation, at the exact time of its validation.

Once the time has elapsed, the Ad can be changed to order an additional duration.

Urgent logo

This option makes it possible to display an urgent logo on an Ad for the duration of its publication on the Website.

Additional photos pack

This option allows you to add fifteen (15) additional photos in an Ad, up to a maximum of twenty (20) photos on the Ad.

Additional photos will be present throughout the duration of the Ad, unless the Advertiser decides to remove them by itself during a modification.

Broadcast the Ad on social networks

This option allows you to promote the Ad through the accounts of Viidou Ltd on social networks:

The publication is made in the form of a video that includes the main features of the Ad: photos, prices, location, description, features.

If the option is ordered while the Ad does not contain any photos, generic visuals will be used to promote the Ad.

In case of modification of the Ad by the Advertiser after the publications on social networks, it will not be possible to change the publications on social networks. The Advertiser may however ask the Customer Service to delete the publication on social networks, if the deletion is allowed by the social network. A new command of the option can then be made from the Advertiser's Personal Account.

Viidou Ltd or its partners make the videos without it being possible for the Advertiser to make any changes. No validation will be requested from the Advertiser before it is broadcast. Visuals and texts are taken from the Ad, the validation will be tacit after ordering the option.

The publication of the video takes place within ten (10) days of the validation of the Ad by Viidou Ltd. A notification email containing a link to the publication on social networks will be sent to the Advertiser by Viidou Ltd.

Pricing

No fees

On the Website, the publication and distribution of an Ad are FREE if:

  • No paying option is selected by the Advertiser at the time of its creation, or when it is modified.
  • The Advertiser does not already have an active Ad on the Website. For more than one Active Ad, the Advertiser must subscribe to the Viidou Partner Program to publish and broadcast its Ad.

The modification of an Ad on the Website is free, as long as the Advertiser does not select paying options when it is modified.

Viidou Partner Program

The Viidou Partner Program is offered at the current rate of £29.00 incl. VAT per month, without commitment of duration for Advertiser.

Prices may be changed at any time without further notice.

Paying options

The rates applied are those in effect on the day of the purchase of one or more paying options by the Advertiser. Prices may be changed at any time without further notice.

  • Top of the list for 30 days: £89.00 incl. VAT.
  • Top of the list for 7 days: £29.00 incl. VAT.
  • Top of the list for 1 day: £4.00 incl. VAT.
  • Homepage for 30 days: £50.00 incl. VAT.
  • Homepage for 7 days: £15.00 incl. VAT.
  • Add an urgent logo on the ad: £5.00 incl. VAT.
  • Additional photos pack: £8.00 incl. VAT.
  • Broadcast the Ad on social networks: £29.00 incl. VAT.

Payment and Billing

Viidou Partner Program

Subscription to the Viidou Partner Program requires the registration of a valid payment method at the time of subscription.

It can be a credit card (Visa, Mastercard, American Express, JCB, Discover), or a PayPal account.

The registered payment method is used to bill the first month of subscription at the time of subscription, and will be retained by Viidou Ltd to debit the subscription amount monthly, on each anniversary date, until the termination of the by the Customer.

Viidou Ltd does not keep bank details on its own infrastructure. All banking data is entrusted to Stripe, a validated PCI DSS Level 1 compliant service provider, from which Viidou Ltd has subscribed a service to protect the sensitive data of its users.

Any subscription to the Viidou Partner Program results in the sending of a payment confirmation and subscription email sent to the Advertiser's main email address indicated in his / her Personal Account.

A payment confirmation email containing a link to the Website on which the invoice can be downloaded will also be sent to the same address on each anniversary date.

Invoices and bills will appear in the Advertiser's Personal Account.

Paying options

The subscription to paying options can be made by any Advertiser at the time of the creation of the Ad, or during its modification. The Advertiser must connect to his Personal Account in order to select a paid option.

Several payment methods are offered when placing the order:

  • By credit card from the Website.
  • By PayPal via the Advertiser's account.

The payment is due at the time of subscription of each paying option, so that the banking authorization is given to Viidou Ltd for the collection of the amount of the transaction.

Payment is effective only after the validation of the Ad by Viidou Ltd.

If the diffusion of the Ad is refused by Viidou Ltd during the validation stage, the payment request is canceled and no amount will be debited on the Advertiser's bank account.

Any subscription of paying option by credit card or PayPal will result in the sending of two mails sent to the main email address of the Advertiser indicated in his Personal Account:

  • A first order email indicating the description of the products ordered and the total amount of the order.
  • A second invoice email sent after validation of the Ad including a link to the Website on which the invoice can be downloaded.

Invoices and receipts will appear in the Advertiser's Personal Account.

The Advertiser is offered the choice to keep its options and payment methods on the Website for future use. In this case, Viidou Ltd will not keep any bank data on its own infrastructure. All banking data is entrusted to Stripe, a validated PCI DSS Level 1 service provider to which Viidou Ltd has subscribed a service to protect the sensitive data of its users.

Termination of the Viidou Partner Program Subscription

The Viidou Partner Program subscription can be terminated at any time via the "My subscriptions" section of the Advertiser's Personal Account. This is a subscription without commitment of duration. The cancellation can take place from the first day of subscription. In case of malfunction or inaccessibility of the said link, the Advertiser may terminate the Subscription by sending an email to support@viidou.co.uk. Termination requests received at this address may take up to five (5) days to be processed by Customer Service.

Subscription will end on the anniversary date of the subscription. For example, if the subscription to the Viidou Partner Program is made on the 5th of the current month, and the Advertiser cancels his subscription on the 20th, the end date of access to the Service will be fixed on the 5th of the following month.

The cancellation of the subscription to the Viidou Partner Program does not give rise to the reimbursement of the current month already billed by Viidou Ltd to the Advertiser.

The Advertiser retains the enjoyment of the Service between the date of termination and the anniversary date of subscription.

Once the anniversary date expires and the subscription terminated, the Advertiser immediately loses the benefits of the Viidou Partner Program Service. If the Advertiser has published and is still showing more Active Ads on the Website on the Subscription Anniversary Date following the termination, only the last Published Ad will remain Active and posted on the Website. All other Ads, even those that have been the subject of a paid option order, will be canceled.

In case of payment incident

In case of payment incident when automatically renewing the subscription (expiration date of the credit card expired, or refusal of authorization from the bank of the Advertiser), an email will be sent to the Advertiser to invite him to remedy the situation. Viidou Ltd will retry the payment:

  • For the first time five (5) calendar days following the payment incident,
  • A second time, five (5) calendar days following the last attempt, if it has also failed.

Each attempt gives rise to the sending of a new email to the Advertiser.

After two failures, the subscription to the Viidou Partner Program is automatically terminated by Viidou Ltd, as described in the previous section of these Terms.

Refund Policy and Retraction

If you are dissatisfied with one of our Services for any reason, we will refund the amount paid for your most recent month of service for Viidou Partner Program, or your last order.

Refund requests must be made directly to us at support@viidou.co.uk within thirty (30) days of the last order date.

We will not provide a refund for a request that is received by Viidou Ltd more than thirty (30) days after the date of last order.

The refund can be granted only if the means of payment used for the original order that is the subject of the refund request is still valid at the time of the refund.

Any refund will result in the removal from the Website of the benefits related to the Paid Options for the Ad(s) subject of the order or subscription refunded. If the refund request concerns the subscription to the Viidou Partner Program, the refund will result in the immediate cancellation of the subscription and all the benefits it provides. Thus, if the Advertiser has published and still diffuse several Active Announcements on the Website at the time of the refund, only the last published Announcement will remain Active and posted on the Website. All other Ads, even those that have been the subject of paid options order, will be canceled.

In case of deletion of Ad

If the diffusion of an Ad is refused by Viidou Ltd due to its non-compliance with the Service's broadcasting rules, the amount of the paid options subscribed when depositing or modification of the Ad will not be taken. An email will be sent to the Advertiser informing him that his Ad has been rejected by Viidou Ltd and will not be broadcast.

On the other hand, if Viidou Ltd is forced to cancel the Ad after validation due to its non-compliance with the Service's broadcasting rules and in particular because its content has been legitimately reported as abusive, Viidou Ltd will not reimburse the Advertiser the amount of the paid options subscribed when depositing or modifying the ad thus deleted in the course of broadcast.

Viidou Ltd's refusal to publish an Ad because of its non-compliance with the Service's distribution rules does not result in the reimbursement of the subscription fee to the Viidou Partner Program.

In case of deletion of a Personal Account

The deletion of a Personal Account by the Advertiser results in the deletion of any Linked ads, and consequently the cancellation of any paid options subscribed for these Ads and does not give right to any right to refund or compensation, which the Advertiser acknowledges and accepts.

Retractation

Pursuant to Directive 2011/83 / EU of the European Parliament and following the Consumer Code, the Advertiser has a period of fourteen (14) days to retract. However, by validating the order, the Advertiser agrees that Viidou Ltd begins to perform the service and expressly waives its right of withdrawal.

Responsibility and Force Majeure

The responsibility of Viidou Ltd can not be engaged in case of non-performance or poor execution of the order due, either because of the Advertiser, or a case of force majeure.

Modification of these terms

Viidou Ltd reserves the right to modify at any time, and in whole or in part, these terms of sales. Advertisers are invited to regularly consult these terms of sales to see the changes.

Miscellaneous

Any processing of personal data in the context of the present is subject to the provisions of our privacy policy, which is an integral part of these Terms.

Should any part of these terms prove to be illegal, invalid or unenforceable, for any reason whatsoever, the provisions in question would be deemed unwritten, without calling into question the validity of the other provisions that will continue to apply between the Advertisers and Viidou Ltd, unless it was an impulsive and decisive clause that caused one of the Parties to subscribe to the Paid Option.

Any complaint must be addressed to the Customer Service of Viidou Ltd.

These Terms are governed by the law of England and Wales and you can bring legal proceedings in respect of the products in the English courts.